WE TAKE CARE OF YOUR HOME

EVEN WHEN FAR AWAY

Trust

Each visit is conducted with rigor and discretion, ensuring your home remains unaltered. We have a firm commitment to quality, caring for your space with the same responsibility we have for our reputation. We believe this trust is essential for a lasting relationship with our clients.

Human Presence

Even when you're not at home, surveillance ensures the security of your home. We are the eyes and hands that ensure everything remains in order. We monitor every detail of your property so you can have peace of mind, knowing your space is protected.

Careful

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WHO WE ARE

HomeShield provides peace of mind to those who cannot be present. We offer a human and professional property verification service, focused on security, trust, and genuine care. We are dedicated to understanding the needs of each homeowner, treating each house as if it were our own. We believe that true protection comes from attention and presence, which is why each visit is conducted with rigor, empathy, and complete discretion, ensuring that your home is always in good hands.

OUR STRATEGY

Every visit we make begins with a purpose: your peace of mind. The first thing we do is listen to what concerns you most about your home. We want to understand your space, your routines, and what brings you tranquility. Then, we define the plan best suited to your needs and monitor everything with attention to detail. Each member of our team works with the same goal in mind — ensuring your property is in good hands, even when you're not around.

Service Plans

Find the best plan for you.

Basic Shield

49,90€

Per month (VAT included)

  • 1 monthly visit to the property
  • General interior and exterior inspection.
  • Confirmation of doors and windows
  • Meter readings (water and electricity)
  • Immediate communication in case of anomaly.
  • Brief report sent by email after each visit.
Choose a Plan

Comfort Shield

79,90€

Per month (VAT included)

It includes everything in the Basic Shield, plus:

  • 2 monthly visits (every two weeks)
  • Detailed verification of each division.
  • Ventilation of the property (opening and closing of windows)
  • Testing faucets, lights, and basic equipment.
  • Complete photographic report after each visit.
  • Direct support via WhatsApp for quick communication.
Choose a Plan

Premium Shield

109,90€

Per month (VAT included)

Includes everything in the Comfort Shield, plus:

  • 4 monthly visits (1 per week);
  • Complete safety and maintenance check
  • Photographic and short video reports of each visit;
  • Customized checklist adapted to the property;
  • Testing and activating essential equipment (e.g., water heater, air conditioner, etc.);
  • Supervision of minor maintenance or occasional cleaning (performed by third parties);
  • Direct support via WhatsApp and phone, 7 days a week.
Choose a Plan

HOW HOME SHIELD WORKS

IN 6 STEPS

Contact request

The customer fills out the form on the website or sends a request via email. We respond the same day with all the necessary information.

Alignment meeting

We confirm needs, property type, frequency of visits, and ideal plan. At this stage, we send the Client Form and all required documents.

Collection of keys and formalization.

We schedule the collection of the keys at the property or another location specified by the client. The keys are identified, sealed, and recorded on the Delivery Declaration.

First check

We conduct the first technical visit according to the contracted plan. Automatic GPS validation and photographic documentation are always included.

Digital report

  • The client receives a complete report with:
  • Organized photographs
  • GPS location of the visit
  • Technical checklist
  • Observations and alerts
  • Overall property score

    • Continuous monitoring

    Subsequent visits are scheduled automatically and carried out rigorously. The client may request clarifications or additional visits at any time.

    Why trust Home Shield?

    Civil Liability Insurance

    We protect your property with full coverage, including civil liability insurance worth €50,000.

    Professional Reports

    Detailed documentation for each visit;

    GPS sticker to confirm the technician's presence at the property.

    Photo Verification

    Complete visual record of the property's condition.

    Human and Personalized Service

    Personalized and dedicated service

    Contact us

    We are available to answer any questions you may have. Please use the form below to leave your message. We will respond as soon as possible.

    Frequently Asked Questions (FAQ)

    • 1. About the service

      1.1 – What is HomeShield?


      HomeShield is a property inspection and monitoring service that conducts periodic visits to ensure everything is in perfect condition while the owner is away. After each visit, a digital report is delivered with photographs, GPS data, and observations.


      1.2 – Who is this service for?


      For homeowners who leave their homes vacant for extended periods, second-home owners, investors, families who travel frequently, or individuals who want peace of mind when they cannot be present.


      1.3 – Does HomeShield go inside the property?


      Yes. To carry out the verification process, a Home Shield technician needs to enter the property.

    • 2. Security, Privacy and Data

      2.1 – Is it safe to hand over the keys to my property?


      Yes. The keys are sealed and securely stored, being used only at the time of the scheduled visit. The process is documented in the Key Handover Declaration.


      2.2 – Where are the photographs stored?


      The photographs are stored in a secure digital environment and are only used for client reports. They are not shared with third parties.


      2.3 – Is GPS validation mandatory?


      Yes. GPS validation confirms the technician's physical presence on-site at the time of the visit, ensuring complete transparency.


      2.4 – Is my data protected?


      Yes. HomeShield complies with the GDPR and only uses the information necessary to provide the service.

    • 3. How Visits Work

      3.1 – What is checked during each visit?


      It depends on the plan, but it includes items such as:

      • Condition of doors, windows and locks;
      • Signs of leaks or dampness;
      • Meters (water, electricity, gas);
      • Functioning of basic systems;
      • Mail;
      • General interior and exterior condition.

      3.2 – What does the report contain?

      • Organized photographs
      • Automatic GPS recording
      • Checklist table
      • Observations
      • Technical score
      • Anomaly alerts

      3.3 – What if there is a problem during the visit?


      The customer is contacted immediately and receives additional photographs, a description of the situation, and a recommended solution.


      3.4 – Do they carry out repairs?


      HomeShield does not perform repairs, but can recommend technical partners or coordinate access to the property.

    • 4. Plans and Payments

      4.1 – What plans are available?

      • Basic: 1 monthly visit
      • Standard: 1 bi-weekly visit
      • Premium: 1 weekly visit

      4.2 – What is the minimum stay?


      The contract has a minimum duration of 3 months.


      4.3 – When is payment made?


      Prior to the month of service; recurring monthly payment.


      4.4 – Can I change my plan at any time?


      Yes, anytime after the initial 3 months.


      4.5 – How can I cancel?


      Simply send a written request 15 days in advance.

    • 5. Contract and Liability

      5.1 – Is there a contract?


      Yes, there is a clear and simple contract that defines rights, duties, and conditions.


      5.2 – Does HomeShield have liability insurance?


      Yes. For the protection of both the client and the company, HomeShield has civil liability insurance, policy number 010185914, for €50,000, with the insurance company Zurich.


      5.3 – Who conducts the visits?


      Only technicians authorized by HomeShield and properly identified.

    • 6. Other Topics

      6.1 – Is it possible to schedule extra visits?


      Yes, by appointment and for an additional fee.


      6.2 – Can I follow the visit live?


      No, but you can request additional photographs during your visit.


      6.3 – Is the service confidential?


      Yes. All visits and reports are strictly confidential.